Changing leadership

Ambassador Shannon is the best ambassador I worked with in my entire career since 1984.  I know that is a bold statement, but I think he is that good.  I have worked with some good ones before.  Ambassador Dan Fried in Poland was the right man at the right time.  I also thought that Ambassador Robert Stuart in Norway was great. I have been lucky to never have had any really bad ambassadors.  This makes my career unusually blessed.  I have had a few near misses. When they are good, they are very, very good but when they are bad they can be horrid.

Not all my bosses have been equally good.  I have developed a system to take advantage of the variation.  I have heroes, people I try to emulate.  Of course, my ideal is a composite, since no one person can do it all. But I do have individuals I admire.  Besides great ones like Ambassador Shannon, I have had some great bosses.  Brian Carlson, my boss in Norway had an early influence on my career.  When I see someone doing something well, I try to see how I can adapt it to my reality and capacities.  There are some good things that I just cannot do and some that I can do only with some changes, but the idea is good.

But you need to have anti-heroes too.  If you look at the requirements for FSO promotion, nobody in the world is worthy; certainly I am not.  The real world is different, however.  You don’t really need to achieve the level of excellence talked about in theory.  In fact, it is dangerous to be too much a perfectionist.  If you don’t act until you are perfect you will never act.  This has the really negative effect of letting the lesser folks take you job. You have  a DUTY to get ahead if you are qualified to get ahead. Don’t leave it to the dogs.  

So what about the anti-heroes.  I will not name names here, but there are successful FSOs who I think are horrible ; not many, but a not insignificant number have reached the highest levels w/o deserving.  You have to pick one of these guys as your anti-hero.  The idea is that “If that clown can make it, so can I.” 

You need both kinds of role models: the first one gives you and idea of what you should be and the second one gives you encouragement that it is possible for you to make it.   

Anyway, we have some really great role models.  One of them is leaving.

Londrina and the BNC

Londrina, a city of about a half a million with two million in the metro area, was founded by British settlers in 1934, so the city is not very old.  The region was settled primary by German, Italian and Japanese immigrants and this is reflected in the look of the city’s population today.  Brazil is a very diverse country.  This part of it could be Europe with some Japan.  There were lots of Japanese restaurants and the monument pictured along side commemorating the colonization. It was once the center of a near mono-culture coffee producing region.  This changed in 1975 when a devastating frost wiped out around 70% of the crop.  They have since diversified.

I got to experience a wider variety of weather here than I get to see in Brasília.   I arrived to a hot and dry day.  I was told that weather this year was variable and that it had been near zero degrees only a few days ago.  But this was a dry season.  It had not rained for more than a month and it was uncomfortably warm the next morning, but around noon the wind shifted.   A cooler wind blew and it rained by the end of the day.  Now it is a little cold and rainy. The impression of the city is very different.

I visited the Federal Institute of Technology and then spent most of the day at the BNC, talking to several classes of students.  It was interesting.  Talking to small groups used to be a big part of my work, but I don’t do them very much anymore and I miss them.  

In the evening, I made brief remarks at the opening of a new addition at the BNC and did an interview for local TV.  They had a jazz band you can see below. The BNC is above. A good time was had by all.

On Tuesday, I met with Dean of  the Universidade Estadual de Londrina (UEL – pronounced well) the Paraná state university in Londrina, along with the person in charge of Science w/o Borders and a local journalist who interviewed me for the university newsletter. They were happy that we came to visit them in Londrina and that we were trying to get out of the Rio, São Paulo, Brasília triangle.

Science w/o Borders is working well for UEL. The students who came back from the U.S. were universally delighted with their experience. They came back changed for the better, the director said, and their impact on the university will be positive.

We talked about our visions for the future and they were very much shared. We all understand that SwB is a great thing, but that it will not last forever and that the sustainable future lies in connecting American with Brazilian institutions. The Dean said she was interesting in contact with all sorts of American universities, but thought that something with a public research land-grant institution would be the best fit for UEL, which is very much like a land-grant institution. She talked about an umbrella agreement that would cover lots of areas. UEL already has  many MOUs with universities on specific issues. She understood that the role of the Embassy and the USG is to facilitate relationships, not to create them, but also understood that because of our work and contacts with Brazilian and American institutions we could be very helpful in making that happen.

I was thinking about innovation.  What is innovation and where does it come from? It is far to complicated to discuss it well here, but an important part of innovation is the process of connecting, connecting people and ideas in novel ways that produce results better than the sum of the parts.  I don’t think you can create innovation, but you can create conditions that permit and courage innovation.  One of the ways this can be done is by getting around, meeting and connecting people.  That is a big part of our diplomacy, especially related to education.

BNC in Londrina

I am down in Londrina in the State of Paraná to take part in the opening of a new addition to one of the Binational Centers here.  I like to take advantage of American holidays (in this case Labor Day) to travel. Brazilians are still at work, so I can make appointments, but Washington and the Embassy are closed so I don’t miss much of the office work.  

The BNCs are happy to see us.  One of their selling points is the connections with the U.S. Embassy and the occasional public presence of a diplomat reinforces that.  Beyond that, their new addition is made possible by a grant that they got through the Embassy and I have a fiduciary responsibility to check to see how it was done.   The director of the BNC told me that he is very careful to use all these assets strategically and attributes a 20% increase in students to improvements.

BNCs are living in the best of times and the worst of times.  English teaching is a real growth industry in Brazil and the BNCs provide the highest quality.  But they also face lots of competition from private firms that have bigger ad budgets and can promise (although not always deliver) faster results.  The reason we (USG) support BNCs is that they maintain connections with the U.S.  

We used to do a lot more with them in terms of cultural programs and outreach, but our capacity has declined with steady budget cuts and changing emphasis.   This is not the result of the current sequester.  Cultural programming has been declining since the end of the United States Information Agency (USIA) in 1999 and even before. We used to have a much bigger staff, many of whom were involved with these sorts of programs but sponsoring culture was always controversial.  During the Cold War, we justified it on policy reasons.   Beyond that, in times past there was less available in terms of cultural programs.  Those conditions have all changed. 

Anyway, the bottom line is that we have less to offer BNCs in terms of cultural programs and I doubt that it will ever come back.  So we need to develop other sorts of relationships.  Nobody wants the BNCs to become mere English teaching institutions.  That would eliminate their unique contribution to their communities.  But English teaching pays the bills.  Other programs are cost centers.  One of the very valuable services BNCs provide right now is education advising.  As I mentioned in earlier posts, students going to the U.S. bring a lot of benefits to the U.S.   I don’t have an easy answer to how to continue to support the good things that don’t provide direct benefits to the providers.  This is a problem bigger than only our BNCs.  

Besides talking to the BNC director yesterday, I hosted some of our youth alumni for a pizza dinner.  We have sent lots of young people on programs like Youth Ambassadors and it is important, IMO, to maintain contact.  A network is only as useful as it is current.   One of my policies is to invite young alumni to pizza whenever I visit a Brazilian city.  I usually only get five or six actually show up (although in towns less visited I get bigger crowds), but many more are contacted, which helped keep the connection.   I learned a few interesting things at the pizza event yesterday.  The students complained that some of their professors just don’t show up to give classes regularly.  I was surprised, but they told me it was not uncommon.   Today I will visit some of the universities and see if I can get more information re.

My picture is Londrina skyline from my hotel room. 

EducationUSA

I spoke at the opening of the EducationUSA fair on Saturday. I try to keep my remarks short, but I did take advantage of the captive audience of more than fifty recruiters from the U.S. to emphasize the fantastic opportunities Brazil offers.  Of course, I was preaching to the choir.  They came because they expect Brazil to give them great opportunities. But while you need not preach to the choir, you do sometimes need to lead and encourage them. I did that.

EducationUSA fairs are self supporting, i.e. the schools and others who take part pay the full cost. Presumably participants think that the return is worth it.  Each Brazilian student brings in around $55,000 in direct benefits into the American economy for each year they are there  (not counting all the intangibles and long term), so if a school attracts only one or two it more than pays for the effort. The USG outlay is only for some incidentals and my time, which is free to the USG in this case, since the event was on Saturday when I am not paid. 

My pictures are not from the EducationUSA fair.  Pictures of a crowd of people gathered around booths in a big hotel space are not remarkable.  But across the road from the   fair building was an exhibition for patriotic week.  Those were interesting pictures, so I include them. The top picture shows the gate to the park. Next is the Brazilian Marine band.  The picture below is the convention center where the EducationUSA event was held.

HBCUs in Brazil and the U.S.

The exciting news that came with the HBCU visit is that the Brazilian Ministry of Education is going to fund scholarships for prospective Brazilian secondary school teachers to go to HBCUs.  The plan is for them to start their university studies in Brazil for the first year.  After that, they spend two years in HBCUs, and then return to Brazil for their fourth year to graduate in Brazil.

We have to work out details. This program will be complicated because it is specifically designed to send only to HBCUs and the Brazilian target audience will be Brazilians of African descent. This kind of affirmative action is controversial in Brazil and difficult for practical reasons.  

Brazilians don’t recognize the same racial categories as we traditionally have. In America, race was identified as any African descent, no matter how small a percentage or physical appearance. Brazil is not so black and white. Most Brazilians have some kind of mixed heritage and it has always been appearance rather than heritage that counts. Brazilians are not surprised to find that a “black” man and a “white” one are brothers, or that parents might have children of what we would call different races.  That is, if they even bothered to think about it at all. In the U.S., we would probably try to resolve this dilemma; in Brazil the dilemma just doesn’t exist.  You are what you look like and the definition might vary.  An individual, who might be called mostly black in primary European southern Brazil, might be identified as mostly white in heavily African heritage Bahia. There is a famous case at the University of Brasília where identical twin brothers were classified into different racial categories.  

The use of racial categories for affirmative action purposes is creating the need to more closely and permanently define racial identity. Blacks make up less than 8% of the Brazilian population, but mixed race people are more than 43% and even among the 48% that now identify as white, there is room for interpretation. If there is advantage, more people will emphasize their African heritage and the African-Brazilian population will likely grow despite falling birthrates. 

One thing that may be useful in casting a wider net is additional emphasis on English. Students from poorer backgrounds, which often include more African-Brazilians, tend not to have English up to the level required for university study. English is the single biggest barrier to a more inclusive education policy.  The Brazilian government is working to improve English competence in general and specifically they will fund additional English study for those selected to go to HBCUs.

Getting U.S. students to Brazil

I was in Rio for a seminar on how Brazilian Universities can attract more Americans students. I asked PUC Rio to organize and sponsor the program, since they are the most successful Brazilian university in attracting American students and they did a wonderful job.  The event was held at the Loyola Center, just up the hill from the main PUC campus.  This was a private home, and a really nice one.  The owners left it to the school for seminars and meetings.  The neighborhood is very nice, but in some decline as the local favela is bleeding into the nearby forests.   I was told that property values have declined as fear of marauding bands of toughs has grown.  I walked around a little and  didn’t see any, but I was not there at night.  Thinks look different in the dark.

We got a good deal on the meeting. The only USG expense was my travel and paying for a coffee break.  That the universities are paid their own way shows their commitment.  Brazilians sharing experience with Brazilians is a better idea than us trying to tell them what to do, but I did have a role.    

Along with Luiz, the executive director of Fulbright, I gave a presentation on the American university system.  I made my presentation in Portuguese.  I am feeling better about the language these days.  It is hard to judge your own language ability, but people seem to respond.  They ask questions based on what I think I said and laugh at my jokes. Maybe they are just being polite, but at least the language is good enough that they know they are supposed to laugh.  

Little river near PUC

I like to talk about the American higher education system.  I am proud of it, in all its diversity, chaos and achievement. I am not an expert, which is helpful since I usually get only a short time to talk.  I don’t exhaust my knowledge in that limited time and I can make it reasonably interesting; I cannot go into the more esoteric and boring details, since I don’t know them, and I bring a lot of enthusiasm into the endeavor. I am a well-informed layman. In the last two years I have had lots of first-hand experience with the system, visiting dozens of universities and community colleges and talking to hundreds of educational leaders. I also get to do focus groups with returning Brazilian students.  They describe the U.S. system through the prism of their cultural experience.  Anyway, I think I have something of value to share and so I do the talks whenever asked.  

We had a good crowd.  Something like seventy-five people signed up, I am told from sixty-three universities, although there was never a particular time when they all were there.  Some came late and others left early, but at the end of the day, we still had around fifty participants. They came from all over Brazil and were all in charge of recruiting and/or foreign students, so I think we got the right people.  

Anyway, I think it was worth my time, besides it is never a waste of time when you can be in Rio.  

My pictures are from around the Loyola Center. The third one down shows a couple eucalyptus. They are not native to Brazil, but the Brazilians have developed good varieties and they are all over the place.  The bottom picture is a little steam and wall in back of the Loyola Center. 

PA Significant Achievements for August 29, 2013

The HBCU delegations’ successful visit to Brazil culminated with the Minster of Education’s public announcement of a new scholarship program to fund Brazilian students going to HBCUs.   This program will go beyond SwB to also include studies in humanities and communications. The Minster ended his remarks by praising Martin Luther King and quoting from the “Dream” speech.  This program had nearly perfect public diplomacy pitch.   

Posts in Rio, São Paulo and Brasília shared the responsibly for escorting two groups of HBCU leaders. It was a big investment in time but worth it.  Besides the clear benefits for the HBCUs, this was a wonderful opportunity for us to make and renew contacts with important academic leaders inside and outside the usual big cities.

We spoke at a post initiated but Brazilian run seminar on how Brazilian universities can attract American students.  Sixty-three Brazilian universities were represented.  We asked PUC Rio to organize and sponsor the program since they are the most successful Brazilian university in attracting American students. Brazilians sharing experience with Brazilians does more to advance the 100,000 Strong initiatives than anything we ourselves could do.   The only USG expense was my travel and paying for a coffee break.  That the universities are paying their own way shows their commitment.  

U.S. Speakers Mark and Valerie Wynn continued their series of workshops and talks about domestic violence, this time in Minas and Pernambuco.

Recife PAO met with ABA (BNC) President Eduardo Carvalho who will return to Harvard next week to finish up his one-year Advanced Leadership Seminar.

PA São Paulo, in partnership with SESC and SENAC, launched the book Shared Heritage at Livraria da Vila at JK Shopping, in a cocktail attended by approximately 200 hundred key contacts from government, academic, literary and NGO sectors. As part of the event, PA organized a photo exhibit of works by American and Brazilian photographers on the African, Indigenous, European and current immigrants influence in both countries, originally displayed at the four shared heritage festivals.

Our main social media campaign of the week was the 50th anniversary of the March to Washington and Martin Luther King Jr.’s speech anniversary. Posts on Facebook had great reach and interaction with mostly positive comments regarding MLK, America, President Obama and the fight against segregation. Posts had a total of over 62K people reached, total of 278 shares on Facebook. Even the cover photo about MLK had a lot of interaction, with 30 shares, which is uncommon for a cover photo change. On Twitter, tweets had a total more than 1.2 million potential impressions.

BRAZIL PUBLIC DIPLOMACY OVERVIEW

We are experiencing a wonderful time in Brazilian-American relations. Our priority to link American and Brazilian education networks coincides with those of Brazilians. Brazilian leaders have resources to fund their aspirations in ways previously impossible. Changing Brazilian demography and a burgeoning middle class are creating new demands for quality education and related PD items like English.  Building on work of earlier colleagues, we enjoy spectacular relations with Brazilian leaders.  In this auspicious time for public diplomacy, Mission Brazil is expanding, with two new consulates set to open within the next two years.  We have taken and extended opportunities and will continue on this path that will influence Brazilian-American relationships for generations.  

Landscape for Public Diplomacy 

Brazilians are confident in their country and its growing importance. This colors their view of the U.S.  Some anti-Americanism persists, particularly among older elites, but it is diminishing with generational change and most Brazilians have a positive view of the Americans, seeing the U.S. as Brazil’s most important partner. Millions of Brazilians entered the middle class because of the most sustained economic progress in the country’s history and innovative social programs designed to lessen inequality.  This provides insulation from boom-bust cycles that have too often affected Brazil. For the first time, a middle class makes up the majority of the Brazilians and they are demanding better government, better schools and luxuries like international travel. The population is still young, but Brazil is experiencing a rapid demographic transition, with fertility now below replacement level, providing space to improve education and social standards.  It also creates urgency, since Brazilian leaders know that they must develop the skills of the Brazilian people during a brief “demographic sweet spot,” when fewer dependent children have yet to be balanced by more dependent senior citizens. Internet is creating new channels of communications and fostering a boom in distance education.  Adult literacy is improving, expanding the universe of readers and making Brazil an exception to the rule that print is losing ground.  Brazil has become a major venue for international mega-events; it will host the Confederations Cup and the World Youth Day in 2013, FIFA World CUP in 2014 and Summer Olympics in 2016.  The number of official visits has increased exponentially in recent years, especially in resurgent Rio de Janeiro.  

To this generally positive picture must be added the caveat that Brazil stiff faces infrastructure deficiencies, physical, human and institutional.  An overactive political system has sometimes impeded Brazil’s economic and social development and government has been perceived as distant from the needs of civil society. The judiciary and law enforcement is not seen as meeting the demands of citizens.  This will be both a challenge and an opportunity and PD programs have addressed these issues, especially through the VV and IVLP programs.  

Mission’s Strategic Objectives 

The Mission’s top priority is creating sustainable partnerships with Brazil and other things follow from that.  The most impressive opening is in education.   The Mission is encouraging Brazilians to study in the U.S. and supporting President Obama’s 100,000 strong for Americans studying in Brazil as well as fostering institutional linkages for the long term.  This is not limited to educational linkages.   The Smithsonian Institution, for example, signed long-term cooperation agreements with Brazilian counterparts that will facilitate a myriad of partnerships.  Post is creating similar partnerships in English language and distance learning.  Within the partnership theme, the Mission is actively seeking to meet the changing Brazilian demography by engaging Brazilians where they live and in their areas of interest.  This involves outreach to new populations and geographic regions. 

Public Diplomacy Tactics in Support of Objectives 

Mission Brazil consists of the Embassy in Brasília and consulates in Rio, São Paulo and Recife, soon to be joined by Porto Alegre and Belo Horizonte. Each has its particular emphasizes, but we are one Mission in priorities and programs. 

Education, English and youth outreach dominate our programming and we are making significant headway.   Our youth outreach programs include a robust Youth Ambassador program (last year nearly 17,000 applicants), a Youth Council with representatives from every Brazilian state and various specific programs, such as girls science camp and English immersion programs, as well as electronic and social media programs targeted to youth audiences. 

English competence is a big challenge for 21st Century Brazil and has been the major obstacle in the way of getting more Brazilian involvement in the U.S. and with U.S. programs.  Post is addressing this through our network of thirty–eight BNCs as well as Access programs that reach hundreds of students and boast a dropout rate of less than 4% over two years, as well as programs targeted to underserved communities, especially in Rio and Salvador.  In the last two years post went beyond this and in cooperation with the Ministry of Education (MEC) created partnerships to improve Brazilian English competency on a massive scale.  “English w/o Borders” rolled out this year.  The Mission helped inspire this strategy and works with Brazilian partners to guide.  We placed a senior English Language Fellow in the Ministry of Education to help with the implementation.  He has helped the GOB with plan to cooperate with us to bring 118 English teaching assistants to Brazil, with two going to each of the 56 Federal Universities in the country.   

In 2013, 1080 Brazilian secondary English teachers took six-week courses at U.S. universities in a cooperative Mission/MEC program and we recently signed an agreement for 1080 more in 2014.  This year MEC is testing 54,000 Brazilian students in English and provide support for them to improve sufficiently to take part in programs such as Science Mobility.  MEC expects to reach 7 million Brazilian students in the next four years, many through distance learning, another fertile area of Mission cooperation. 

U.S. Brazil education cooperation was transformed after the Brazilian President’s July 2011 announcement of the Science Mobility Program to send 101,000 Brazilian students overseas in the STEM fields. The U.S. got there first with the most, confounding our fears and perhaps expectations of competing countries that the decentralized nature of U.S. higher education would suffer in competition with ostensibly better organized centralized systems in Europe and elsewhere. The Mission’s goal in working with Brazilian partners was to make U.S. the easiest and most logical choice and quickly get qualified Brazilian students places in a broad array of U.S. schools.  More than 7000 Brazilians have gone to the U.S. on the Science Mobility Program; another roughly 5000 will go in the next months; more than 10,000 are already in process for 2014 and and tens of thousands more will go in coming years.  For comparison purposes, there were fewer than 9000 Brazilians studying in the U.S. on ALL programs and private support in 2011.   The amount of money direct deployed (not counting any multipliers) by GOB in the U.S. on the Science Mobility Program was US$ 418,715,000 as of July 10, 2013.  It is fantastic leverage for us.   

Post is now pivoting to sustainable institutional linkages by supporting visits by U.S. institutions as well as taking Brazilian education leaders to the U.S.  This is all on top of our already active educational advising and Fulbright exchange programs. 

Reaching underserved populations is a key priority that suffuses all PD programs, specifically through focus on JAPER and support for favela pacification and women’s empowerment.  As Brazil is and perceives itself to be a leader in sustainable development and clean energy, post remains active in this field. 

The Mission cannot expect to get the human resources adequately to reach the “new” Brazil while keeping relationships with the still most important parts of traditional Brazil, but leveraging the great resources of the American nation is expanding our impact by creating sustainable connections.  American institutions are eager partners who often need only advice and minimal support to create connections that will last for generations.  We also reach previously inaccessible audiences using new media and taking advantage burgeoning broadband in Brazil.  

PD Brazil’s enviable problem is too many excellent opportunities. We prioritize those that involve full partnerships with Brazilian institutions and government, use our local expertise and flexibility, and provide significant leverage to produce outstanding results.  These may not look like traditional programming, i.e. bringing a speaker or placing an article.  Building on the great networks constructed by our predecessors, we have been able to concentrate efforts where they are most effective. We think this is the bright future of PD in Brazil.  

Evolution of partnerships

Our most precious resource is not money; it is our people.  I don’t ask myself what I could do if I had more money; I ask what I could do with more high qualified people.   This leads to a different sort of paradigm, in my opinion a more evolved one.  Let me qualify what I am about to say by pointing out that none of these formulations are mutually exclusive.  One has evolved from the other as conditions have changed, but we still can find reasons to use all of them or combinations. 

The oldest paradigm, the one developed during the Cold War in a time of higher budgets and fewer able partners was for us to just do it.   We would bring a speaker or organize a cultural event and pay most of the cost.  At that time, it was important to be seen doing such things. We wanted to get our symbol, our logo, on events.   In many ways, it was analogous to sophisticated advertising. It was much like firms sponsoring programs in order to build their image.  Mobile Oil sponsored “Masterpiece Theater,” for example, and I still remember Mobile’s name and logo immediately followed by classy music and the erudite speech of announcer Alistair Cook. Mobile got what it wanted in convincing people like me that it was more than a greedy firm. The influence on me lasts to this day. 

We (the USG) can still do things like this, but much less frequently and with less effect than in the past for three big reasons.  First is simply money.  Sponsoring is expensive and beyond our budgets.  Second, it is less effective than it once was, since vehicles have proliferated and the market for them has segmented or maybe even shattered.  But the third reason is most important.  It has to do with the USG being a sponsor of anything.  In the years since the end of the Cold War, others have really grown up. They don’t need us to sponsor and my even resent us doing so with too much unilateral effort.  Another word for what we did was patronizing.  Patronizing can be great, but the word itself often carries a connotation that accurately conveys what it does.  Patronizing, no matter how generous, implies a difference in status.    

A newer paradigm tried to maintain the idea of patronizing (in the good sense) but using other people’s money.  This involved fund raising from private sources.   The idea is correct, that the American nation is greater than the American government alone and it is good to get other people involved in our endeavors.    This worked well about twenty years ago, when we had our program budgets cut but still had relatively large staffs of higher competent colleagues accustomed to running programs. Essentially, we provided management and got other people to provide money.  It was very much like the sponsorship of old except that there were more sponsors.  We were still clearly the lead in most cases.  It still could be patronizing (in a negative sense) however, in that it often carried the connotation that expert Americans had arrived to explain who things were, or should be. I did a lot of this in Poland in the 1990s.  Poles were eager to learn about the workings of the free market and a free press, and private firms were eager to co-sponsor to get their foot in what looked like a great market.    But even then, I could see the window closing, as Poles became savvier and thought that their experiences should be included more in discussions and we faced a problem with American presenters not understanding the quick improvements and lecturing our Polish friends about things they already knew.  

How we do public diplomacy now in Brazil reflect both our changed constraints and opportunities. We don’t need to “pitch” America to Brazil and the millions of Brazilians who visit the U.S each year and the exponentially rising numbers of academic and professional exchanging vastly overwhelm our small ability to add or detract from our overall image in this country of 200 million. There is nothing that we could bring to Brazil that Brazilians have not already seen or experienced, but this does not mean that we can do nothing.  We just need to work with the tides and currents and not fight them. 

Our paradigm is true partnerships based on the belief that you don’t make lasting friends face-to-face as much as shoulder-to-shoulder, working together toward common goals.  This works well within our constraints of budget and more importantly people, since it conserves both those resources and concentrated on what we have in most abundance – expertise and knowledge. Our task is not so much to do programs or give things to our friends, but to know how their systems work and understand their aspirations so that we can apply maximum leverage at key places and times.  This means giving up some control, since our partners will have some say, perhaps the dominant say in what is happening. We exercise our options in deciding who, where, what and when to engage. Then we work with our friends; put our shoulders to the wheel together in support of their aspirations and ours.  Since we are depending primarily on their resources and doing what they want to do, it is sustainable.  And for these same reasons produces gratitude and appreciation rather than dependency and resentment. 

We have done this on several occasions with spectacular success.  Science w/o Borders is a primary example.  Our Brazilian friends effuse about our help.  I recently attended an event about education at the Brazilian Senate.  On a panel of seven presenters, three specifically mentioned the U.S. as the example of what cooperation should look like.  I was only a guest sitting in the audience and was a little embarrassed by the attention, but gratified. It is much better, IMO, to be mentioned as great partners than as “generous benefactors,” no matter how beneficent.  It is part of the more mature paradigm. We are partners doing what we both want done.

When we patronize a program, no matter how grand, we can reach perhaps hundreds of people. We talk about ripple effects and word of mouth and I have no doubt they are effective.  But consider a leveraged program such as working with SwB or English w/o Borders, where we deeply and continually work with thousands of influential Brazilian and reach literally millions more directly.  Our Brazilian partners estimate that English w/o Borders will directly influence 7 million young Brazilians in the next four years.   The ripples from 7 million is bigger.

Our new paradigm requires that we be agile and opportunistic. It also requires that we have the courage and confidence to shift our resources quickly to places of maximum leverage.  This will mean that our programs are never well-balanced or well-rounded and some good programs will be neglected for a time, maybe forever.  

I liken SwB and the related English w/o Borders to the discovery of a gold mine.  The gold will not last forever, but while it serves we would be foolish to stay “balanced” by devoting equal attention to our tin mine.  In fact, the gold mine analogy breaks down and makes our activity even more urgent.  Gold, presumably, will stay in the ground until you are ready to go and get it.  SwB will have its season.  If we miss it, it will not come again.

… and the others don’t matter

A successful public affairs program depends much more on understanding of the environment and having the capacity for flexibility than it does on any kind of actual step-by-step planning.  There is a process but not a plan.  I know that my colleagues and I can find and use opportunities and I am sure the opportunities will be out there, but I cannot tell you what they will be.  If I did, I would have to aim very low indeed and I would miss the big chances.

Hunting analogies are a little UN-PC, but humankind grew up as hunters-gatherers. It is what we are good at doing.  We work naturally well in small teams when the teams are empowered to choose tactics toward a bigger goal. So let me take a hunting analogy. We are out hunting rabbits when we find a moose.  Do we continue chasing that rabbit and would we be considered failures for bringing back a moose instead of a rabbit?  What if we don’t see any game animals at all but find a hive full of honey?  The reason we should be flexible is because the goal is not hunting rabbits or hunting at all.  The goal is to find food to allow our community to survive, thrive and prosper.

Our industrial society achieved great success but changing this paradigm.  In our machine age paradigm we did indeed insist on the industrial equivalents of rabbits, but we were so productive and so adapt at controlling the environment that it made sense in many situations.  To take my analogy maybe too far, the rabbit factory was not equipped to process a moose.  The unexpected opportunity was worse than useless; it actually caused trouble for the machines.  I had an interesting education about this in forestry. The mills are set up to take particular size trees, in Virginia it is often about the size of a 30-40 years old loblolly pine.  A bigger tree is of little significantly less value, since it just doesn’t fit in the machines. Much of our human organizations are still machine-like.  This is sometimes stated as an indictment of modern society, but it should not be.  There is nothing more efficient than a machine bureaucracy in a controlled and predictable environment. My hypothetical rabbit processing operation will produce a lot more usable protein than one that is flexible enough to take a wider variety of inputs, providing you can assure the preferred inputs and you want to product.

Some parts of our public affairs operations can still effectively be treated as a machine bureaucracy.  These are the core functions. Processing visitors is a good example, as is producing editorials or fact sheets.  The visitors and facts are very different, but the process is very similar.

The part of public affairs that remains in the hunter-gatherer paradigm is mine.  Public affairs officers and their colleagues have the unstructured job of scanning the environment for opportunities and threats. The moose or the mammoth is still more important than the rabbits or the chickens in our world. But like our ancestors, we cannot guarantee finding them.  Our world is even more uncertain than the hunter’s.  The hunter knew the moose was good eating and understood some of the risks and rewards of taking it on.  The hunter also had no way of creating more moose and the moose was unlikely to cooperate with the hunters to achieve some kind of win-win outcome.

We don’t face the zero-sum relationship the hunters did.  Knowledge of the environment and the capacity to make friends and cooperate with allies means that smart decisions can vastly multiply our results.  We can sometimes achieve exponential results, where 2+2= 100 or more. 

But we still face the environmental constraints.  We need to take the opportunities when they are available.  This means we need to allow ourselves to become seriously “unbalanced” when the opportunities are there.  We must “neglect” important parts of our programs and sacrifice some good things in the pursuit of better things.  We must also be willing to cut and kill programs that are not working, recognizing that those programs on the chopping block may well have been our beloved stars of the recent past.

This is hard to do.  It requires judgment and the decision maker will always be second-guessed.  It is a curse of human perception that we really cannot see how things might have been.  A bold decision will create lots of change.  A great decision will create mostly positive results but there will always be some losses. Choosing one path involves not taking others. Those other paths have potential gains too.  After the decision is made and the one path taken, other will look down the paths not taken and often assume all the good things would have happened with none of the failures.  Imagination can always produce better results than reality.

Putting up with this kind of second-guessing is the price of making decisions. If you expect to be praised by everybody when you do things right, you are seriously mistaken and probably unsuited to leadership. I take some pride in annoying some people. If I think they are wrong, I hope that they dislike what I do.  Make sure the good people are with you and don’t worry about the ankle biters. I am approaching my second year in Brazil and we have achieved great things.  But none of the biggest things, the things I think will do sustainable good, were part of my plans when I arrived in Brazil in June 2011.   My slow moving dreams were overtaken by much bigger, better and faster aspirations of our Brazilian friends. Our choice was to stick with our plans and be able to take full credit for small success or join with others and deploy our small powers to leverage a much larger one.  With our friends we can take down that wholly mammoth.  By ourselves, we can knock a rabbit on the head, maybe corner a chipmunk.

Looking back at my last two years in Brazil, I achieved almost none of my plans.  But WE did much better. Good people understand and the others don’t matter.