IIP engages new audiences with social media

Below is a draft of an article we submitted for “State Magazine.”  Regualar readers will recognize some of the themes I monotonously return to in this blog.  The text clearly has that bureaucratic feel necessary when writing for any in-house publication, and I did resisted the urge to put in some of my snarky comments, but it highlights some of the good work my colleagues are doing so I think it is worth posting and worth reading.    Below that is an article I wrote for the “Foreign Service Journal” way back in 2001.  Some of the cliche terms were just starting to be used back then.  In the intervening eight years, some things have changed but the basics remain the same.  We still have not really succeeded and we will never be finished, but there is some progress.

 IIP engages new audiences with social media

By John Matel and William May

Social media is, above all, social.  The increasing popularity of Facebook, Twitter, Short Message Service and podcasts gives public diplomacy practitioners unprecedented direct access to publics, opens doors to new overseas audiences and gives us the chance to engage people around the world in new ways.  It is a opportunity and a challenge to pick the right tools.

The Department has more than 130 official Facebook pages, more than a dozen feeds on the Flickr photo-sharing Web site, nearly 40 Twitter accounts and a growing list of blogs.  The Bureau of International Information Programs is taking the lead in employing these tools for international engagement, using cutting-edge technologies to reach people, remembering always that the medium ‑ the technology ‑ is not the message. We try to match the technology to the audience and the message.

At IIP we have found that using social media effectively often requires risk taking, creativity and a willingness to be on the cutting edge of these technologies.  Fortunately, the Department’s leadership is firmly committed to seeking out and implementing these new approaches that expand our ability to engage in exchanges with foreign publics. As Under Secretary for Public Diplomacy and Public Affairs Judith McHale said recently, “[In] the right circumstances, the use of new media could be smart power at its best, as when employed in dialogue with wired constituencies.”

Global Outreach

An important aspect of the new technologies is the ability and the need to be where the customers are.  IIP’s Digital Outreach Team connects with online users in Arabic, Persian, Urdu and Chinese, inserting the U.S. government’s voice into conversations on prominent blogs and forums and engaging an often skeptical audience on their own ground.  The Iranian government has labeled the team “dangerous and subversive” for its online discussions of the need for greater openness, the economic costs of Iran’s hardliner attitude and Iran’s pursuit of nuclear capability. In fact, the team has engaged in a back-and-forth online dialogue in Persian with President Mahmoud Ahmadinejad’s media advisor.  IIP’s blogging team gives Iranians an unfiltered look at a U.S. perspective on issues such as their nuclear programs and human rights.

“The blogging team’s willingness to address hard issues in an open and transparent way mitigates rancor and helps get our messages heard, copied and amplified,” said IIP Coordinator Jeremy Curtin.

IIP is also developing powerful new media tools for digital diplomats to allow them virtual personal contact with people worldwide.  The bureau has turned Adobe Connect business conferencing software into a multimedia-platform outreach tool that allows U.S. diplomats to cheaply and easily engage with publics via the Internet over high- and low-speed networks.  Dubbed “Co.Nx” (http://co-nx.state.gov), this tool integrates video, audio and print into a flexible platform that can carry the Secretary of State’s Town Hall meetings in Brussels to thousands of participants in Europe or, at slower speeds, transmit small interactive programs in Africa and Afghanistan.

New Meets Traditional 

Working closely with the White House new media team, IIP developed the first worldwide mobile Short Message Service-based event, which was used to engage audiences around the world to discuss the President’s speeches in Cairo and Ghana.  In Africa, where mobile phones are common but few have access to the Internet, the White House and IIP married Short Message Service with traditional radio broadcasts.  People across Africa and the world texted more than 17,000 questions and 50,000 instant messages to the White House in three languages.  President Obama produced a podcast that answered some of the Africans’ questions, and public diplomacy officers in Africa then took the podcast to radio stations, which broadcast it locally.

In another social media effort, IIP launched the “Democracy Video Challenge,” which attracted more than 900 video entries on YouTube (State Magazine tk.).  A second round of the contest began in September.

IIP’s Office of Innovative Engagement, in collaboration with eDiplomacy, has launched the Social Media Hub (http://www.intelink.gov/communities/state/smp/), which contains user manuals for Facebook, Twitter and blogging. It also has best practices, an “Ask the Expert” section and news about training opportunities.  This gives the posts overseas the encouragement and information they need to work effectively with new media.  It also provides a platform to share their experiences with Washington and with each other so that the innovation, imagination, intelligence and specific knowledge of our colleagues around the world can be shared and engaged. 
By using these new social media tools along with more traditional media and outreach, IIP is enhancing its ability to tailor and target public diplomacy messages to specific audiences.   Even as it explores the frontiers of new media, IIP is keeping an eye firmly fixed on the fundamental social aspect of public diplomacy.  At the end of the day, the bureau is still in the business of relating to and engaging with people. 

The new technologies simply make doing that easier – and better.

John Matel is director of the IIP Office of Policy, and William May is director of the IIP Office of Innovative Engagement.

———————————————-

Below is the article I wrote in 2001.

Speaking Out
Public Affairs: Out of the Information Business

By John Matel

It is hard to recall a time before we could read today’s American newspapers anywhere in the world online, or watch coverage of breaking events on CNN or a host of other TV and Internet news channels. Yet until recently, it was enough for information officers to provide — well, information. Sometimes we provided the latest news, or at least news that local media had not yet seen. Press attachés frequently thought of themselves as a species of journalist, faithfully furnishing unbiased, or at least evenhanded, information and official statements to host-country media. Overseas opinion-makers were often regular readers of our products and the local media treated them as supplementary news services.

What a change! Media organizations and the State Department’s own Internet sites now give our former clients 24-hour access to timely and accurate information. They bypass local public affairs officers, who cannot compete with Washington and should not try. Yet if public affairs sections can no longer be “honest information brokers,” they can be effective policy advocates by using the Internet as a public diplomacy tool. Or to put it another way: The Internet will not replace public affairs, but it will revolutionize its practice.

Strategic vs. Tactical

Despite its ubiquitous quality, the Internet has not lived up to its potential as a public affairs tool. A key reason is confusion over strategic versus tactical use of the new methods. Washington Web sites and most mission sites are almost entirely strategic in that they provide content to support general goals and messages, are directed to a wide, self-selected audience, and are independent of specific public affairs campaigns. They are excellent information sources that compare favorably with those of large private enterprises.

A breakdown results when strategic Web efforts are inappropriately applied to tactical situations. An effective tactical Internet campaign must be forward-looking, support specific programs, be interactively targeted to particular audiences and time-sensitive. It also requires active, sustained support by other public affairs activities; in other words, it is a fully integrated part of a larger public affairs campaign that no longer just informs but advocates a point of view. In many respects, Internet, e-mail and user-friendly electronic databases fulfill the promise of the old USIS Distribution Records System: identifying and reaching the relatively small number of key opinion leaders and transmitters who shape the larger society’s attitudes. This is a necessary but not sufficient aspect of public affairs. To be effective, information must also stick with the consumer.

Making Information Stick

The biggest problem with information delivered via the Internet is that it is not “sticky.” Recipients either cannot recall the message or fail to integrate it into their outlook or behavior. The solution is not limited to making our information more exciting or relevant; what usually makes the real difference are the context of the message and the perceived character and credibility of the messenger. In other words, recipients must trust the source and know what to do with the information they receive.

Beaming data to Palm Pilots works for stock prices and sports scores because recipients are waiting for the information and know how to use it. They have context. The kind of information we disseminate as diplomats is more complicated than factual reporting, however, for we seek to influence, not merely inform. Public affairs events, personal meetings and media relations provide the glue, the context that renders message content relevant and makes it stick in the consciousness of opinion-makers. Without human and programmatic context, electronic resources are like encyclopedias. Without electronic resources, conversely, most programming falls seriously short of providing content. They need to be used together. Consider the following:

In a traditional scenario, we meet a contact at an event, promise to provide more information and maybe even remember to send it. By the time it arrives, however, the contact may have lost interest. We created an opening, but were unable to follow up with content. By contrast, the Internet can provide complete and timely information, but not required context. Thus, a contact browsing a State Department Web page might carefully read a piece of information and make a mental note of it, but quickly lose the “mental notepad” because he or she also read 50 other pages the same day.

Now imagine a combined strategy. The public affairs section organizes an event, with its own Web page offering links to information. Key contacts get e-mail invitations with links to the event page. They can browse the page and get a comprehensive idea of what they want to learn. As a result, we meet a fully primed contact at the event, and can concentrate on specific parts of the presentation. We can then follow up with more information provided by our Area Information Resource Center in an e-mail with Web page links later that day. Now the information sticks with the contact because of the additional context of the event and the personal attention. In fact, he or she may well share it with colleagues and friends, and perhaps refer them to the Web page or forward an e-mail. That is success.

Reaching the Right People

Obviously, the combined strategy is best. Beyond that, skillful use of databases and e-mail will maintain relations as long as the contact remains important. With these tools, we can fine-tune our efforts and maintain meaningful contact with a greater number of truly engaged people (opinion leaders) across a wider spectrum of issues, instead of dispersing our resources on a mass audience, most of whom are indifferent to the message or unable to act on it.

Without technology (or several personal assistants), an average person can maintain regular personal contact with 150 to 200 people during any particular period. This maximum is set by the limits in the number of hours in a day and human memory capacity. Working harder or longer will not significantly increase this number, but technology can, by creating the possibility of mass personalization. Targeted e-mail with Internet links can be very precise in creating contact opportunities, since databases are memory enhancers. Thus, using technologically enhanced methods, one officer can maintain meaningful targeted contact with thousands of individuals. Notice that I am not advocating that this contact work be completely automated, however. In the high-tech world, personal attention is actually even more important.

Toward A New Paradigm

Those who think that technology will make overseas officers irrelevant are as misguided as those who believe they can ignore technology. Information technology will never replace public affairs officers. On the contrary, technology increases the value of human interaction while providing tools that liberate public affairs both from the tedium of being a mere conduit for information and the exciting, but uncreative, experience of having journalists clamoring for the latest breaking news. Because the Internet has made information a free commodity, we no longer score points for providing it. We add value only by customizing information and making it recipient-specific.

Ironically, “hard” technology puts a premium on “soft” skills by devaluing rote, programmed procedures and making the product itself (raw information) less important than the channel of delivery (relationships) and customization (personalization). Also, by eliminating the external discipline of the urgent, the new technology necessitates more creative and self-motivated behavior. Making it all work together successfully requires a new paradigm for public affairs, one that blends our traditional communication and people skills with new communication and people skills.

Technology changes the terms of engagement, but our relationships are with people, just as they always have been, not with their computers or fax machines. Effective communication with people is still the only real business we are in.

Why have we applied these methods only sporadically to our public affairs? One reason is simple newness. Only recently has such communication become possible with a significant number of recipients. Everyone must get used to using the new system. But a more pernicious impediment to effective synergy of electronic communications with public affairs has been the structure of the State Department. New technologies mean different ways of doing business and challenge us to be flexible in everything from job descriptions to traditional perks. They cannot just be strapped on old management structures. The department’s hierarchical, sequential culture, where one step must be cleared up the chain before the next one can begin, is not well-suited to a new world where several problems must be solved simultaneously and hierarchy sometimes ignored. (Who should sing tenor in the choir? The ones who can, not necessarily the senior members.) Bosses are uncomfortable when they lack the requisite knowledge to clear the work of their expert subordinates and are therefore reluctant to trust decisions they make in response to uncertain circumstances. The commitment of State’s new management team to addressing this problem is encouraging, but convincing those who prospered under the old system is a tough challenge.

Nevertheless, it is a challenge that must be met. If an integrated approach is not applied, the department’s public affairs efforts will soon be ignored and irrelevant. If the State Department can’t explain and advocate American interests abroad in a timely and effective way, the task will pass to those better suited for the job or not get properly done at all. These are unacceptable alternatives. To succeed we must release the talent and energy we already have. Let’s do it.

John Matel, an FSO since 1984, has served in Porto Alegre, Oslo, Krakow and Washington. He is currently information officer in Warsaw.

Showing Their Red Asses

All of what I know about baboons I learned from watching nature shows, so I am not an expert.  But I don’t like them.   They only good thing you can say about them is that they seem to be fearless, but that might be just because they are stupid and aggressive.  Beyond that, they seem to have most of our petty human failings, except worse.  Baboons are intensely social and hierarchical and enforce their social status by violence and humiliation.  Among their communications methods is displaying their big red asses to the lesser baboons.   This is the kind of nature we hope that culture and civilization will help us rise above.

But I have been in enough group interactions to know that we don’t always rise much above the red assed baboon, but there are particular situations that bring out the better or the worse in us.   When cut through all the fog, obfuscations and commentary, you see the key factor is the sense of objective truth, a goal beyond the particular personal preferences of individual group members.  W/o that, we are victims of popularity, personalities and ephemeral politics.

Think about some easy examples.   Working with engineers, scientists, farmers and foresters is relatively straightforward because you can point to objective results.   You can argue about how best to build the bridge but only within what is permitted by the constraints of topography rules of physics and the characteristics of materials.   Or consider agriculture.   A farmer’s work ethic and decision making is on display literally on the ground.  A flamboyant personality or wonderful aspirations don’t make up for not getting the seeds in at the right time.   

Now consider the opposite side of the spectrum: fashion and entertainment. In these fields of human endeavor success depend on almost nothing but personality or celebrity and everything is open to interpretation and restatement.  An aggressive personality is more important than core competence and winners are willing – often eager – to put down and humiliate subordinates and potential rivals.  Many of the most successful leaders in these fields seem to revel in this and have developed a kind of dark ethical system of insincerity and shallow coolness.  Speaking of “A-list” or “B-list” or even “C-list” celebrities is just a human equivalent of showing your red ass and the display has the same purpose as it does among the baboons.

I am afraid that our society has been drifting away from the tangible truth and more in the direction of power of personality as fewer and fewer of us work on task that yield tangible results and an even smaller minority can see long-term outcomes of their efforts.   It is no surprise if more people behave like selfish baboons.

I don’t consider myself a moralist or an example for that, but I understand that society must be based on transcendent moral principles that allow us to see beyond the problems of today or the personalities or proclivities of the participants.  There should come a bottom line where you can say, “that just ain’t right” or “this is what we have to do” w/o reference to who did it or who you are talking about.   

One of the practical benefits of a moral compass is that it makes life more predictable and helps protect people when their status in the group changes.  Among baboons, it is all about power and position.  Baboons have no objective morality.  Humans should. What the big baboon can enforce is the truth … until he can’t do it anymore.  We humans should be above that and I do say above in the sense of better.  Yes I am making a judgment about a moral position.  

Our experiences reinforce each other and color our judgments of the wider world. I know that my experience with long-term requirements of forestry informs my thinking on many ostensible unrelated issues and helps balance the venality of some of my public affairs work, where staging for today may be rewarded more profusely than building for tomorrow.  If we rarely anymore see the consequences of our ordinary daily choices, we start to lose the capacity to judge moral choices.  Everything starts to be relative and standards drop.  As Daniel Patrick Moynihan said, we define deviancy downward.  The neutral – and wrong – way to put this would be that morality has been redefined to be more inclusive.

Moral decisions should be hard.  We are likely to make many mistakes and none of us can live up to our highest aspirations, provided our aspirations are set properly high. We often won’t make the cut and some people will never make it at all.  Put in traditional terms, we are all sinners and can never overcome our base natures, but we are constrained continually to strive to be better.   

Otherwise we are all just a bunch of red assed baboons.

Meeting Charles Darwin

Alex and I went to see a Darwin interpreter at the Smithsonian.  It was very interesting, although not exactly what I expected.   Richard Milner did Gilbert & Sullivan songs about Darwin in between his story telling and interpretation.  

Alex was probably the youngest person in the room, by far.   I might have been in close contention for second place.  I bet the median age was around sixty.   Mr. Milner told lots of jokes that I understood but depended on cultural nuances from before Alex’s time. Jimmy Durante, Bing Crosby & Jack Benny survived into my time but even I know them largely through reruns of old movies.   This kind of thing worries me.  I also have trouble adapting new jokes.   There are humor generations and it is hard to bridge that generation gap.   Our references are just different.

I was crowd watching as much as performer watching.  An evolution audience is peculiar and the performer pandered a bit to their prejudices.  I don’t think there is any doubt that evolution explains our world, i.e. it is true scientifically.   I also believe that Darwin was the greatest thinker of the 19th Century and the only one whose ideas are still broadly useful today.  But I don’t partake in the Darwin hagiography and the kind of snooty superiority on display in this otherwise very polite and reasonable crowd.   Dare I say that they treat Darwin with almost religious reverence.

The Darwinism of the 19th Century, i.e. the original ideas, is wrong in many details.  This doesn’t really subtract from Darwin’s genius.   Almost all the science of genetics, much of statistical analysis and most of the archeological record of early hominids was unavailable to Darwin.   You can look at this in two different ways.   Accolades say that it shows Darwin’s prescience and genius that he could still get so much right even w/o all that science.   I would also praise Darwin’s skill, but say that he was very lucky in his guesses and made some seriously unscientific extrapolations that turned out well.  We don’t have to believe that man was some sort of superman.  We can still admire him.

Speaking of supermen, this is another problem with overdoing Darwin.   Darwinism is closely associated with scientific racism, Nazism, abusive eugenics and so called social Darwinism.    Darwin didn’t take part in this and he didn’t foresee it.   You could say that all these things are ignorant misinterpretations of Darwin, and you would be right.   

But when you look at something in totality, you have to consider what will become of it when it faces the grit and error of the real world.  Academics argue academic theories that are manifest nowhere in reality.  Reality matters.  The best example of how reality can turn a minor intellectual pathogen into a deadly disease is Marxism. In theory, Marxism is just kind of silly.  In practice it is deadly.   Darwinism was not like this, but it was abused in the service of politics.

Let me make one small note about evolution.   The common conception of it is … wrong and that is one of the reasons why the theory got abused.   If you look at the various charts and timelines, you think that evolution is moving toward a goal.   In fact, evolution doesn’t imply progress in any way.  Fitness means only that organisms have reproductive success.   In modern terms, the “Octomom” is the most successful and fittest human woman of our age and perhaps the most successful of any age.  She evidently has fourteen children with a good chance of surviving into adulthood.  Some sleaze who fathers a dozen kids out of wedlock is fitter than the childless Noble prize winner – kind of depressing.  The related wrong idea is that species evolve from each other with the idea of progress, so that a fish or a frog is lower on the evolutionary ladder than monkey or a man.   In fact, the science of evolution doesn’t have anything to do with this kind of idea.   The fish that successfully reproduces is more successful than a man who doesn’t.

Anyway, I take the pragmatic approach to knowledge.  We can never find absolute truth.  Science cannot give that to us, since science is in the process of becoming.  It is always in revision.  We can, however, achieve USEFUL knowledge and that is enough for most of us most of the time.  Just never get too enthusiastic about any particular ideas, don’t attribute infallibility to any human and don’t hold that lack of infallibly against them.  

Even a genius is wrong most of the time because to err is human.  And that is why I don’t feel it is a contradiction to believe in both science and transcendence.

Above is sunset from my office window behind the construction of the Institute of Peace. 

BTW – I found a good article on this subject after I wrote this.  It is at this link.

Who Ought to Sing Tenor in the Quartet

The State Department blog featured an interesting discussion about discrimination against people with disabilities in the FS.  I won’t go into details.  Suffice to say the idea was that people who go to places like Afghanistan and Iraq derive career benefits and that the system is thus unfair since only the able-bodied can do these kinds of assignments. 

This takes the idea too far.  I agree that we should make reasonable accommodations to people with disabilities wherever we can, but there are some places where we can’t.  If we think a job is important enough to be done, we have to allow those who can do it to do it.

My job in Western Iraq was more vigorous than most others because we had to travel across the largest area of operations in Iraq.  I didn’t have to be in top-condition to do the job, but just humping onto a helicopter or into an MRAP with body armor and gear is hard.   The chow hall had a wide selection of food, but we were not always near the chow hall.  It gets pretty hot and dusty in the Iraqi desert.  It is indeed a physical challenge that not everyone can do.   It would be life-threatening to send anybody who couldn’t pull his own weight, for the individual as well has his colleagues.   This is just true.   

I would point out/admit that I have lost some of my ability over the years.   That is what happens as you get older.  Ability and disability are a continuum.    When it comes to running miles in less than six minutes, I have become disabled.   This gradient can be deceptive.   It is hard to identify the exact point where we are not in good enough condition for a particular task.   But that point is reached.  This is not like a made-for-TV movie or an after school special.   Sometimes it doesn’t matter how much you want something or how much you try.  

Nature, war and the laws of physics are not fair.   

So what about the compensation?   I suppose it depends on what you mean by fair.   FSOs are supposed to be worldwide available.   Not all of us are and we might lose our worldwide clearance.   But good health is a definite advantage.   I don’t know how we can get around that.   One reason I have been successful is that I don’t get sick very often.   You may not succeed even if you show up, but you certainly cannot succeed if you don’t, no matter whether the reason is good or bad.

We will all sooner or later become “disabled” if we live long enough and I suppose being dead, i.e. “vitality challenged” is a significant impediment to success, so that is all our fates.  Before that time, we can do our jobs and be productive members of society, and I guess that I think of work as more an obligation than a right.   It makes a lot of sense to help everybody be as productive as they can, but you cannot achieve total equality in results. 

I had great experience but I didn’t get promoted this year for my work in Iraq.  This is okay.  I agree that we don’t necessary deserve a career jump just for going to dangerous or unpleasant places.   And you don’t need to go to Iraq to find places like that.  Many Foreign Service posts are dangerous and unpleasant.  The ability and willingness to go to these places – and do a good job while there – is part of our job, part of our work ethic.  It is worth something.  It should be encouraged.  It deserves consideration and it should not be devalued.  It makes little sense to subtract one of the big virtues of the FS just because not everybody can achieve it. We need to be reasonable about these things.  

Henry Ford said that asking “’who ought to be boss’ is like asking ‘Who ought to be tenor in the quartet?’ Obviously, the man who can sing tenor.”  This goes for most things.  Ability counts and talents & abilities are not evenly distributed.  This is the way it is, whether we like it or not. 

Public Diplomacy Not Broken … So Can’t be Fixed

I attended another of those meetings on public diplomacy where earnest colleagues talk about what we can do to improve, reform or fix public diplomacy. I am not saying that we should not be seeking always to improve, but I have been hearing this same story ever since I started paying attention to such things more than a quarter century ago and I think it has been going on a lot longer than that.  When Ben Franklin returned from Paris, some people gave him a hard time about his activities there and complained that we just were not making the impact we should.   The pattern is that we decry the present or the recent past and then say how we have hope for the future.   I don’t think we can succeed in fixing the problem because it is not a problem that can be solved.  It is an ongoing situation that will never end until we are gone, all gone – in that eternal sense. That which cannot be changed must be welcomed.

Maybe we cannot fix public diplomacy any more than we can fix the need to eat.  It is just an endless need.  If we eat a big meal today, being hungry again tomorrow does not indicate a failure or eating or the need to reform our consumption methods.  

We often assume if we just explained better or understood our fellow man better, things would be okay.  Experience does not bear this out.  In most of history’s truly monumental conflicts, the warring sides understood each other only too well.  It was not a failure to communicate that got Xerxes in trouble with the Spartans at Thermopylae.  Ghengis Khan was fairly clear about what he wanted but it was not easy to find a mutually agreeable compromise with him.You can have some real conflicts of interests and real differences that do not represent a failure to communicate.   IMO, very often the more you talk about differences, the sharper they become.    Maybe simply ignoring them or kicking the can down the road is the solution, more on that below.  But let’s think about agreement first.

Agreeing about Most Things is Easy

First the good news.  The world is not a zero sum game.   We can get a lot when we work together and cooperate.  We agree MOST of the time and when we agree there are no controversies and not much scope for politics, persuasion or public diplomacy.    We have all kinds of non-controversial agreements.   On the local level, most of us agree to stop at red lights.  Although we have to persuade the occasional miscreant that the law applies to him too, there is no real controversy.   We have long standing agreements about very important things like telecommunications, navigation, air traffic control and postal services.   I can send a letter anyplace in the world because all of us agree that is a good thing.   

These agreements require constant maintenance, but it is more or less like painting your house or keeping your car tuned up – very little drama.  They work in the background, very much like whatever software is running your computer as you read this, and we rarely think about them.

Politics, diplomacy and violence are reserved for the places where we don’t easily agree.  It should come as no surprise that this relatively small subset of our activities gets most of our attention nor should we be too distressed that we constantly face new problems of this sort.   On those occasions when we succeed in solving one of these problems, it moves into the category in the earlier paragraph and we no longer pay any attention.  It is sort of like when you always find your keys in the last place you look and then you stop looking.  Human nature being what it is, after a problem is solved most people come to think that it was never really much of a problem in the first place and that it would have taken care of itself anyway.  Even really massive changes, such as the fall of the Berlin Wall, start to look inevitable and easy as events recede into history.


Not Everybody is Nice

We are left with new problems and since yesterday’s solution is often today’s problem, we are also left with the impression that we are not making any progress.   In fact, we are NOT making progress because there is not end-state toward which we can progress.  I am not big on sports analogies, but one leaps to mind.   The Red Sox can never win an ultimate victory over the Yankees.    The Packers will never finally dispatch the Vikings.   A new season follows and the cycle never ends. Even if the players change, the general geography remains and familiar patterns persist.  All this doesn’t mean you can do nothing or you should be complacent unless – to stretch my sports analogy – you want to become the Chicago Cubs of world politics.   In fact, eternal vigilance is indeed the price of liberty.   And it is possible to have victories and good seasons.   We are not the victims of fate or mere random chance.  There just is no way out of the game until you are physically removed … and then it continues w/o you. 

To sum up, most of us CAN agree with others on MOST things. Those things you cannot agree about become the property of persuasion, politics, coercion and violence. They are problems by definition. It is best to keep as much as possible away from the politics, coercion and violence, but it is not always possible.  Of course peaceful, respectful persuasion is the best, if you can get it, but you can usually get it only in situations that are not the most severe and the others are always lurking in the background.   Just because you reject violence doesn’t mean it has been removed from the equation. Unfortunately, politics can be easier than working to create a solution, coercion is a very potent persuader and violence a very compelling public affairs message.

Sometimes it goes away if you ignore it

I once foiled a robbery attempt in the bookstore where I worked in Madison by not getting it.   A couple guys came in and hung around near the cash register.  When I asked them what they wanted, they said they wanted all the money in the register.  They didn’t brandish any weapons and they didn’t seem especially tough, so I just laughed at them and told them to beat it.   They went away.  I thought it was a joke until I saw on the news that police were seeking a couple of young men who had robbed a store down the street.  

I would like to put in a plug for avoidance & denial, when possible.  Don’t go looking for trouble.  Call it pluralism if you like.   I simply mean that we don’t have to agree on everything and there can be a wide sphere where people can do different, ostensibly contradictory things.  We should constantly seek to expand the areas where we can say, “I don’t like what you are doing, but I just don’t care enough to do anything about it” or better yet, “It is just none of my business.”  This can flow from, “I don’t know very much about what you are doing, but it doesn’t seem to be a problem for me” or “I don’t care what you do, as long as you stay over there.”   We don’t have to resolve all our differences if we can create environments where most differences don’t matter.    I understand that the attitude I describe will probably not make you famous and will make some people think you just are not paying attention but it makes most people happier and often works better than the more active and aggressive alternatives.   I am not advocating that we actually BE ignorant, as I was in my robbery example above.  I do advocate that we have enough self-awareness and humility to know that we cannot understand everything and may well be wrong in our judgments.  We don’t have to drill down and solve every problem.  I really don’t think the trouble is that the world hears too LITTLE from and about the U.S. 

Engaging is Easy

The latest buzzword for public diplomacy is engagement.   I like engagement.  It can be fun and you can learn a lot.   But it is not a panacea and it can be overdone if you start invading the pluralism “don’t know; don’t care” turf mentioned above.   Remember what Aristotle said about anger?   It applies to engagement too, so let me paraphrase.   Anybody can be engaged – that is easy, but to be engaged with the right people and to the right degree and at the right time and for the right purpose, and in the right way – that is not within everybody’s power and is not easy.

Blue Highways

I took US 50 through southern Ohio and West Virginia. You get a different impression of the geography from the older highway system.  The Interstate System flattens the hills, straightens the curves and bypasses the towns.  The older highways pass through the older America. The Interstates have drained both the traffic and the vitality from the highways, especially when they run parallel, as US 50 does to I-70 and I-68. 

US 50 was very peaceful through Ohio and I often had the whole road to myself, so I enjoyed driving leisurely past the farms and small towns. The land looked very lush and green. US 50 is mostly single lane, but it turns into a divided highway part of the way and it gets to be essentially a superhighway in parts of West Virginia.   West Virginia is a unique case.  Senator Robert Byrd got to be so powerful that he could direct an unusually large amount of Federal dollars to the Mountain State.

There are lots of really nice, empty highways connecting little towns in West virginia. Lots of the off ramps lead to a couple of houses or sometimes to almost nothing at all.  US 50 from Parkersburg to Clarksburg is probably the loneliest stretch to fantastically built highway in America.  It must have cost a million dollars per car, our tax dollars at work. There is an even more impressive highway to nowhere a few miles south, the so called Highway 55 corridor.You can drive from Wardensville to Moorefield and on to Seneca Rocks in complete comfort and near perfect isolation. Maybe we should move that modern perfect highway to Chicago, where the roads weren’t so good.

I stayed on 50 after Clarksburg, which was a mistake because it becomes a truly local road. This is some of the roughest geography in North America.  The folded mountains make road building a challenge. Even Robert Byrd didn’t try to make this a superhighway. It is very pretty, very steep and very curvy. And there was an amazing amount of road construction and repair to slow what traffic there was.   All things considered, I am still glad I went this way, but it probably added a couple hours to my journey.   I got to see lots of nice vistas and even the Allegheny front windmill farm.

Progress

As I mentioned in the previous post, I went to the museum with my sister.  I have changed a lot, but stayed the same in key aspects.  The change I don’t like it the disappearance of the “Trip Through Time.”  You used to start with earth geology and go right through to the modern age.   I recall you could look in on cavemen drawing on the cave walls, see Roman house and a medieval counting house.  When you got through all history until about 1600, when you wandered over to  America and ultimately to the streets of old Milwaukee.  Yes, the impression you got at the Milwaukee Museum was that all human history culminated in Milwaukee of around 1900. 

The “Streets of Old Milwaukee” exhibits are still the same.  It is kind of a “Twilight Zone” moment to see the old lady on the rocking chair, an eternal look of bemused befuddlement on her face.   She sat there when I visited with my school class in sixth grade and there is a good chance she will abide on that porch long after I am gone.

The Museum is 125 years old this year and they featured the kind of exhibit you would have seen at that time.   I kind of like the old fashioned display.  The Victorians self-confidently stood astride the world and brought back pieces of their discoveries for others to see.  Their world-view – at least those who stocked useums – included a strong idea of progress and evolution.  They saw things in linear fashion.  Privative man advanced to become modern man.   Backward peoples and cultures were just earlier stages of the European civilization, which stood at the apex of history. 

The whole idea of progress was shaken by the carnage in the trenches of World War I and then virtually destroyed by the various horrors of the 20th Century. The wars and dictatorships corrupted human virtues like courage, duty and honor.  It was a tragedy, but we should not throw out the whole system.   The idea of linear progress has many flaws, but the judgment-free multicultural relativism that has generally replaced it is not a workable outlook in the long run.   A hierarchy of progress does not exist, but the sundry random, planned and pernicious aspects of societies worldwide are not all created equal. 

Some adaptations are better than others and that means that some cultures are better than others for particular situations.   Multiculturalism is dishonest conceptually.  Cultures are constantly changing and adapting.   Presumably, we should all borrow the most appropriate aspects of any culture we encounter and abandon those of our own that are no longer working out.    In a context of cultural contact, you won’t maintain multiple cultures, salad bowl style.  Rather the cultures will mix and merge creating something richer and fuller of options than any of the ingredients.  But the original cultures will atrophy.  They will not and should not be maintained, except in the museum sense, much like the unchanging and un-living old lady endlessly rocking on the porch in the streets of old Milwaukee.

Lions & Tigers & Bears – No Way

I spent a lot of time at the Milwaukee Museum as a kid.  It was a big part of my education and many of the images have stuck with me, so I was happy to see significant continuity in the exhibits.  The familiar animals stare out of their dioramas.  I went down to the museum with my sister and saw the old friends.

The one that stuck in my mind the most was the cougar, frozen in time about to jump on a couple of mule deer. When I hike in the west, in places where there is a resurgent cougar population, I think about that image and unfortunately cast myself in the role of the deer. The cougar is a stealth hunter. He is literally digging his claws on your back before you are aware of his presence. 

Cougars were once common throughout North America.  Our ancestors wisely drove them out to the lonely places of the continent and I am unenthusiastic about their return to settled areas.  I understand that there is an established population now in the Black Hills and sooner or later some fool will reintroduce them to the Appalachians, whence they will infiltrate into place where I walk.  I know they are beautiful and graceful, but I don’t favor any animal sharing the forest with me that can easily kill me and might have incentive to try. I don’t believe, as some deep green environmentalists imply, that it would be ennobling for me to become “one with nature” by becoming big cat food and ultimately being converted to cougar sh*t. 

I am indeed a “speciesist” in this sense.  I want to stay at the apex of the food pyramid. Let big, dangerous cats stay in the North Cascades or other special ranges where we can be on the lookout for them.  It has been more than a century since any of their kind snarled their defiance in the Eastern Mountains. Good. Let’s keep it that way.

I have no similar problem with wolves, BTW.  Little Red Riding Hood notwithstanding, they may be a threat to livestock, but just don’t attack people.  At least they have not done so in North America in our 400 years of reliable record-keeping.  The wolf has suffered mightily from bad public relations.  In Europe, where they lived in intimate contact with dispersed and technologically less sophisticated human populations I suppose they may have been a threat on occasion, but not here and now.

So to sum up in simple terms, IMO, MOST carnivores – wolves, coyotes, bobcats, lynx, fishers, martens, badgers and such like are good and should be encouraged on your land unless you have livestock or small pets that might be endangered.  Large bears and – especially – cougars are bad anywhere near where you want to live, hike or take a nap.

Above is “Sambo”.  He was a gorilla in the Milwaukee Zoo. He died back in 1959 (I think of lung disease) and soon appeared in the Museum as the “lowland gorilla”. I never saw Sambo alive, but got to know him in the flesh, so to speak, later.  Below is “Sampson”.   He was Sambo’s zoo-mate (I think he might have been his brother), but lived a lot longer.  Sampson died in 1981 of a massive heart attack. He was evidently overweight.  I don’t recall if he smoked or didn’t exercise.  He was one of the most popular residents of the zoo, with a lot of mourning fans when he died.  Now he also stands in the museum. My own goal, BTW, is to become a museum exhibit someday. They can make a diorama with me as a character. 

Politics + Science = Perdition + Tyranny

Back off Man; I’m a Scientist …

Should scientists be politically active? Individual scientists should participate in debates as citizens. They should bring their knowledge and expertise to every subject, just like others do. But “scientists” as a group should not be political animals because there is a big difference between “A” scientist and “THE” scientist.

… Dr Peter Venkman

What is a scientist anyway? Do you have to have a science degree? Is BS enough or do you need a PhD? Do you have to do experiments? What kind of science qualifies as science? Sociologists and psychologists sometimes call themselves scientists. Political scientists even have that name in their titles. Some historians thought they were scientists. The term is very elastic.

Western civilization is based on the scientific method

Anybody who uses the “scientific method” in his work or to draw conclusions could legitimately call himself a scientist, but that would make scientists out of a lot of business people, most engineers, many farmers and almost everybody who works with actuarial tables. There is a field called “scientific management.” For that matter, all those body builders at Gold’s Gym are scientists, given their constant experimentation with their bodies and familiarity with chemicals. Successful modern farmers, builders & business people certainly approach their work scientifically? Everybody could be included sometimes and any definition that includes everybody is not a useful definition. This is not what most people have in mind.

Science and politics are methods to address different problems

But even when we exclude sociologist, body builders, engineers etc, we still have a problem and the problem is that science and politics are almost polar opposites. Science is iterative. It never comes to final conclusions. It tends to narrow inquiry and make scientists experts on narrow fields. Science doesn’t permit extrapolation. Extrapolation is what politics is all about. Politicians are rarely troubled when they are not sure of the precise truthfulness of their statements. Scientists MUST be.

Science provides options, not decisions

Probably the most important impediment to science in politics is the very nature of decision making. You cannot “let science decide” because decisions are exactly what science does NOT do. Science provides inputs into decisions. Science can give you a probability that if you do X you will sacrifice Y, but somebody has to decide on the relative values. Maybe X just doesn’t matter to you. Science cannot make that decision.

Think of a decision about a medical procedure. The doctor can use science to tell you that there is an 80% chance the operation will be a success, but a 70% chance you will be incapacitated by the procedure. On the other hand, if you do something less invasive, you have only a 50% chance of survival, but you can make a full recovery if you survive. You could come up with a complete breakdown of the odds, but you still have to decide, based on non-science values, what you want to do. One person might choose the greater risk of death for the greater health later. Others do the opposite Science cannot help. Once it gives you the options and odds, the job of science is done unless new information comes to light.

BTW – when we reach a near certainty, we no longer have decision making. We all agree that we will apply the rule of physics when flying in an airplane. No matter what anybody says about alternative reality, he doesn’t believe it when it comes to that. Decisions are ONLY needed in areas of disagreement or uncertainty.

Science informs; it doesn’t decide

Most “scientists” understand this limitation. Those scientists who want to be political might not get it. They want to use science as a trump card, but it doesn’t work. Decisions are made based on values. Science is value neutral. Therefore science cannot decide.

20th Century tyranny was “science-based”

When science becomes political, it stops being science and starts to become tyranny. In fact, science works a lot like religion when mixed with politics. It invests too much “certainty” into a human political process. It might start off “good” but politics corrupts it, because politics is not science, but politicians – especially bad ones – like to use science, as they once used religion – as a weapon to pummel their opponents into silence.

Stalin and Hitler had scientists working for them. Marxist and Nazi systems were “science-based” in the minds of their creators. Nazi science was chillingly precise. There was “scientific racism” and the eugenics movement was firmly rooting in the science of the time. We now tend to call them “pseudo- scientists” but they were trained and passed scientific muster at the universities of their times. They were pseudo BECAUSE they were political, not because they were not trained as scientists.

I would also point to the case of Nobel Prize winning chemist Fritz Haber. W/o his work literally half the world population would probably go hungry. Some of his other inventions were less felicitous. He had the most impeccable scientific credentials, but his political judgment was perhaps not so good.

Leave the lying to the politicians

This broad political road that leads to perdition is posted and brightly blazed all the way. Scientist should stay on the steep and narrow trail to truth. Leave the lying to the politicians. That is what they are good at.

We’re Cooked

I went to a discussion of the costs of cap & trade. There were experts from Brookings, CBO, EPA, Energy Information Agency, the National Black Chamber of Commerce & Heritage Foundation, so we got the full spectrum of analysis.  Lots of the assumptions were different and the ideology was contrasting, but they all came up with the same ballpark conclusions: cap & trade as it is now formulated in the House bill will cost a lot and probably will not work very well to control climate change.

As I have written many times before, I favor a broad carbon tax, which is why I could never run for office.   I support cap & trade BECAUSE it is a type of carbon tax, albeit a less efficient and possibly corrupt way to do it, but it looks like there is enough inefficiency in corruption in the House bill to question it.

One flaw in the bill is that it includes almost nothing about nuclear power.  In the long run, we will need to go with renewable power.  In the medium run, there is no way to achieve the needed carbon reductions w/o nuclear power, which emits no greenhouse gas.  Many environmentalists stupidly reject nuclear power.    No form of power is w/o risks and costs, but if you believe that global warming is the existential threat some people say it is, doesn’t that almost certain risk of climate change trump the hypothetical risk of nuclear power?   Not one person has died in the whole history of nuclear power in the U.S.  Nobody was even seriously injured in the worst “disaster” in nuclear power history at Three Mile Island.

But a probably more serious problem is the phenomenal growth of emissions from developing countries such as China or India.  China is the world’s leading emitter of CO2 and their emissions are growing rapidly.   China adds the equivalent of two 500 megawatt coal fired plants EVERY WEEK.  In one year it adds the equivalent of the whole British power network and by 2030 China alone could emit as much CO2 as the whole world does today. In other words, if everybody else cut to zero, it wouldn’t matter.

Talk is cheap, BTW.  China has promised to cut emissions relative to GDP.  That is good.  But the U.S. has been cutting emissions relative to GDP since 1973 and in 2006, the U.S. was the only nation to cut emissions in absolute numbers during a time of economic growth. 

So my conclusion is that we are cooked.  We should think about adaptations to a warmer world.   And we should be working on alternatives AND building nuclear power stations.  Congress should go back to work and enact a true carbon tax that would get the government out of the business of picking winning and losing companies and technologies. Government has an abysmal record in doing this (consider the recent debacle re ethanol) and there is no reason to believe it has gotten any better. The current bill doesn’t inspire confidence. I like the idea of markets for environmental services in general. I was tentatively in favor of the climate bill. It has some good aspects, but it needs smarter leadership and some hard thinking.

BTW – the picture is Union Station from the window of Heritage Foundation, where the panel was held.