Learning from success and mistakes of others

The U.S. used to be the model of economic freedom, but as you can see from the nearby chart, we are losing our edge as others catch up. The “Economist” runs an interesting survey of the Nordic countries. They are not what we recall. Sweden, for example, has school voucher program that would make Milton Friedman proud.

Economic freedom in the U.S. peaked around the year 2000, right about the time of our great prosperity and declines after. Meanwhile, the Nordic improved their results and we are now at about the same level. Please read the articles starting at this link.

In many ways, the Nordics got to the future first. The Nordics have not given up on their welfare model, but they have harnessed the power of the market to help pull it. They have vouchers for schools; private firms running public hospitals and vastly liberalized labor markets. BTW, we are using that word liberal in the original sense, meaning that employers have more freedom to fire workers. But they protect workers with retraining.

Countries like Norway, Sweden & Denmark can never provide a complete example for a big and diverse country like the U.S.  Denmark, Norway and Finland are comparable in population to Wisconsin or Minnesota and even the most populous of them, Sweden, has very people than North Carolina. One reason they can do so much is that they are not very diverse and so avoid both many of the challenges and benefits of a variety of different people. In fact, they have significant trouble integrating immigrants. But just as the states are laboratories of democracy, small countries can provide ideas that we can see tested.

Our Scandinavian friends have tried the routes and driven it to dead ends but have done other things that have achieved success. They have not given up on social justice, but they are learning to use freedom and market mechanisms to achieve success.

Anyway, I suggest you read the survey at the links above and ask what we can learn.

We did it before & we can do it again

Our infrastructure is getting old and needs to be renewed. It is not news that much of what we use today was built fifty, a hundred or more years ago. America was a much poorer & less advanced back then. A question that we should ask is how did a country so much poorer than we are today, with less developed technology and significantly smaller government spending do what we cannot? How can we shovel such piles of money out the door and have so little to show for it?The “Economist” has an article about our decaying maritime infrastructure that gives some hints. It talks about a lock that connects the Mississippi River to the Inland Waterway. This is worth billions of dollars in commerce yet it was built in, “1921, and is 600 usable feet long, or half the length of a modern lock. Its replacement was authorised in 1956. Construction on the replacement was authorised in 1998, and then stalled by lawsuits.” reference.

We used to be a nation of doers, engineers & visionaries and now we are a nation of wimps, weenies & lawyers. We used to design stuff and then just do it. There usually was lots of gnashing of teeth, but things got done. We finished the Hoover Dam in less time than it takes to get an environmental impact statement through the process. I read an interesting book about Hoover Dam called Colossus, on the building of the Hoover Dam. Almost each time I turned the page, I said to myself, “We could never do this today.” With the lawyers, NGOs and NIMBY folks arrayed around, they would not have been able to toss the first shovel full of dirt. I don’t doubt that we wiped out at least one subspecies of beetle or snail, but who knew then and who cares now?

We really need to get better at this. We don’t have to learn new lessons; we simply have to relearn what we used to do. Remember, we build most of the stuff we have to renew when we were poorer & less advanced and government budgets were much lower. We did it before and should be able to do it again.

On the plus sides, shale gas is creating an industrial renaissance in the Great Lakes region. Gas has been a real game changer and barge and ship traffic is is expected to improve more than any time in the last thirty years. I know this is a little off topic, but I grew up on the shores of Lake Michigan and anything having to do with the Great Lakes fascinates me.

Facebook envy

Envy is one of seven deadly sins for good reason.  It harms both the object of the envy and the person feeling it.  And there is no doubt about its power.  Veja reports on a study that shows that Facebook is accentuating envy and making connected people less happy.

It makes sense.  You can feel envious only if you know that others have something you want.  Facebook provides ample raw material for envy by providing outlet for another of the deadly sins – pride.  People write about their successes and their good luck, sometimes about the stuff they acquired.  Of course, envy can be provoked by the mere knowledge that someone seems happier than you are or are getting more attention. Most people think they deserve more than they have, so it is easy to cloak envy in the feelings of injustice.

According to the study, the thing that annoyed people the most by far were pictures of people having a good time while travelling or partying.  Of course, this is one of the most common things on Facebook.

Facebook teaches something that most people know but in the absence of direct evidence can ignore.  It shows us that our experiences are not special.  No matter where you go or what you do, somebody has been there and done that already.  We are not wired for this revelation.  In a small group, the kind we lived in for most of human history, each of us can be unique. Get enough people together, however, and we start to look like statistics.  It is unsettling.  

It is worse in Facebook because it is more personal than mass media. If you read about it in the paper, it is them; Facebook is us.  We feel it more personally when we think we know the people.

I recall an old advertisement that showed a professor telling his class that they could not all get published because of the tyranny of the publishers. A student stood up and explained the publishing potential of the Internet and that they could all be published. Social media – the Internet in general – let’s everybody be published. We all have the freedom to talk and write. But the numbers of readers and listeners has not increased. Frustrated authors can now publish, but they remain frustrated because nobody reads. I also recall a note written in a computer lab when they still had those big mainframes and card readers.  It said, “To err is human, but to really mess up you need computer support.”  Social media magnifies individual reach but also accentuates defects.

Immigration world turned upside down

Things have changed and the verities that have ruled our world since before any of us can remember do so no longer. In the course of just a few years, the immigration equation has changed because the demographic variable is very different. Birthrates are dropping all over the world and populations are aging. We have taken for granted that the U.S was a magnet for immigrants and our challenge was keeping out the excess. Our challenge now will be getting productive ones in.

Fertility rates (the number of children a woman can expected) have dropped in Mexico and Latin America and once the current demographic bulge is passed Mexico will have a lower growth rate than the U.S. does. The massive flow of immigration from south of the border is stopping and will never resume.

I wrote a longer note re Brazil a few weeks ago


What about other sources? Who would ever have believed that China would have a labor shortage, but it is on the way. This year for the first time in history China’s working age population shrunk. This will now to be trend for a generation. The number of 15-24-year-olds will shrink drop very quickly, by 38m, or 21%, over the next decade.

Europe and Japan long since entered this demographic decline. Deaths in many places are exceeding births and populations in Japan, German & Russia, among others, are actually shrinking already. I recall the gloomy symmetry in a school in German that had been converted to an old folk’s home. One old lady explained that she had gone to school there as a child and would die there.

There are places in the world were populations are still growing, principally in Africa and the Middle East, but even here the rates of growth are falling fast. Of course there is a difference between dropping rates of growth and dropping population, but the one portends the other.

Let’s be clear. Total population will continue to grow worldwide, but at a slowing pace until it begins to decline in absolute numbers near the end of the century. What affects us in particular is the diminishing rate of growth and where it happens. The world is growing economically and there is a shortage of skilled and semi-skilled labor already. If/when our own country resumes its robust growth, we will be in competition with others for this shrinking pool of workers.

This is a paradigm shift. America has always had the choice. We could accept immigrants or keep them out but there was always a rising tide of huddled masses yearning to be free in America. Now we’ve got competition. We are no longer the only game in town.

There is no such thing as destiny, but the thing that comes closest to it is demography. The workforce of 2025 is already born. We cannot make more if we need them. All we can do is move the ones we have and they will have more options than before.

Time enough for resting when the job is done

One of my favorite movies is “Groundhog Day” with Bill Murray.  It is an old movie now; maybe you could call it a classic.  The lead character – Phil Connors – relives the same day – February 2 Groundhog Day, over and over thousands of time.   No matter what he does during the day, he wakes up in Punxsutawney, Pennsylvania at 6:00 am on February 2 to a clock radio playing Sony and Cher “I got you babe” and nothing has changed.  Nobody except Phil has any memory of the past experience. He gets to move to the next day only after he gets the endlessly repeating Groundhog Day just right.  He starts making better connections among the people of the town fitting into their lives and helping them.  Finally he feels he has done the best he can and the next time he wakes up it is February 3.  I saw the movie dozens of times and probably read too much into it, but the reason I like it so much is that it made me think about pursuing excellence.

Way back in my classical education days, I was enamored with the Stoic philosophy.   I read Marcus Aurelius’ “Meditations” in Greek class (although mostly on the English side of the Loeb Classic, I admit) and studied how Stoicism influenced Western thinking in general.  What I took away was that you accept your task, do your duty, not expecting necessarily to get credit or even to succeed.  You cannot control what happens to and around you, but you can control your response.  It is more complicated than this but IMO “Groundhog Day” tends to follow the outlines of Stoicism.

In the end, it is not so much about what Phil does as what he becomes.  He realizes that perhaps he cannot change the things that happen around him, but he can change and improve himself; control his own responses to the circumstances and in that way find his own place and control his own destiny.  When he achieves excellence, and lives the perfect day, he can move to the next step.   

Foreign Service life can be like “Groundhog Day.”  We go to assignments in different places but lots of things are the same.  I often had the feeling that I am reliving the same experience.  I do the same things and apply similar strategies and sometimes I feel like I have not really made any progress.  Things seem pretty much the same after I leave as they were before I arrived.  Each time, however, I hope that I can learn something and do better next time.  I always joke that it is better to be lucky than smart, but joke or not it is true that much depends on circumstances.  You have to adjust to the environment and its particular opportunities and threats. Sublime plans executed by superb teams can fail in an unfavorable environment and poorly planned and executed plans can succeed when things are just right.  You have some control in that you can sometimes choose the environment where you will act, but not always and things will change, often in unexpected ways.  Today’s royal road to success may be tomorrow’s path to perdition. Brazil may be the last day in my “Groundhog Day” saga and I think this time it will be the perfect day, or at least as near perfect as possible in this imperfect world outside the world of movies. Circumstances are great. Our Brazilian friends want many of the same things we do in the key area of educational exchanges and they are willing to put resources behind their aspirations.  This opportunity arrived almost exactly the same time I did and it made education and related institution linkages the theme of my time here.  My team in Brazil is as good as I could get.  I am halfway through my time here and things have worked out much better than I expected or predicted.  My problem has been too many opportunities.  I have had the luxury of taking choosing from among them. This is harder than it seems, since I have to turn down good proposals, but it is better than the alternative.

In fact, sometimes I am tempted to look for a reason to flee Brazil early so that I can quit while I am ahead, before my Royal Road turns into perdition’s highway.   I am afraid my luck won’t hold.  But then I think again about the Stoicism.  My job is not done.  I need to persist until the end, take the sweet with the bitter. Besides, sneaking out early is not a realistic option and I am reasonably certain I can hold it together.   

Most other jobs I could get would be a letdown anyway.  I cannot think of a better place to work as a public affairs officer, no place I would rather work and no time I would rather be doing it. In public affairs, this is the chance of a generation in Brazil.   I always tell people that five years ago would have been too soon and five years from now might be too late and I believe it.  The connections we help create between the American and the Brazilian people shape relations between our countries for the rest of my lifetime and beyond.  It is too important to let it go before I have done everything that I can do.

My picture up top is a posed picture of us in front of a group of Brazilian English teachers who will go to a variety of U.S. universities to learn to teach English better. Two years ago, we sent twenty.  Last year we sent fifty.  This year we will send 1080. This is an example of the opportunities.  Our Brazilian friends want to send them and pay for their tuition.  U.S. institutions are happy to have them and we (the Mission) facilitate the connection.  All of us “suits” look alike, don’t we?

Decisions, real and imaginary

When I worked on case studies in school, I always wondered why real life decision makers could not see the solutions as easily as we students could. The simple answer was that they did not have all the facts that we did.  A slightly more  sophisticated explanation was that they did not have all the fact laid out for them as we did.  But the biggest reason was that we were merely answering questions, whereas they need to determine what questions to ask and what values to prioritize.

How to do something is often much clearer than knowing what to do. Understanding what to do, in turn, depends on a deep understanding of the environment and the available options and then figuring out the essence of the problem. This is the hard part and the part we often skip over or refuse to do. We want to jump in and get to the serious work of deciding. Most of us have limited patience with framing the problem and parameters. Thinking about the problems looks too much like inactivity. Once you got that down, however, solutions often seem self-evident.

Case studies are easier than real life because all the heavy intellectual lifting has been done and the problem simplified, defined.  It is the same reason that people looking backward from today often can’t understand the dilemmas faced by people looking forward in the past, why most people are much more successful in theoretical retrospect than they are in the here and now. Of course, figuring out the solution in an academic sense is much easier than making it work in the real world, but that is another story.

My picture shows a pig and chicken in Acre. It is not unrelated to my text. One of my management maxims is to to separate  commitment from mere involvement. You can tell the difference when you look at  your ham and eggs breakfast. The chicken is only involved; the pig is committed.

Museums for the 21st Century

A delegation from State and the Smithsonian were in Brazil to look at the Casa Thomas Jefferson as a “Model American Space” While in town, they also visited other important cultural spaces like Museu da Republica, Centro Cultural Banco do Brasil and SESC Ceilândia among others and Myles Gordon, the Smithsonian consultant gave a talk about how museums were changing.

Museums used to be about collecting & preserving stuff.  They were like temples of knowledge, where experts spoke to each other and decided what should be shown to the larger public.  They still collect and preserve stuff, but now they are much more outward oriented.  They have moved from preservation to study, from defined to interactive, and in many ways from emphasis on tangible things to a more intangible experience. 

You can see an example of the old version in my picture above.  You can almost smell the formaldehyde. Of course, not all museums are like this and not all parts of museums are equally affected.  Parts of the old model remain very useful.  You still need stuff and you still need to protect it. 

There has also been a change in how museums are managed and funded. In the classic model, museums were financed by some kind of patron.  It usually was some sort of institution like a government or a university, but it could be a private person or organization.   The key was that the patron paid. Today’s museums get their funding from a wider variety of sources. Many still have a patron that pays a lot of the bills, but they supplement with things like memberships, diverse donations, shops, merchandise etc.  They are much more entrepreneurial than they used to be.  This goes with the changes mentioned above, but the trends are part tied to the same changes in society; one does not cause the other.

The Smithsonian has had a mixed system from the beginning.  It is the only museum (actually museum complex) run by the Federal government, but it began with private money. James Smithson, a British subject, left his fortune “to the United States of America, to found at Washington, under the name of the Smithsonian Institution, an establishment for the increase and diffusion of knowledge ….” Smithson was an amateur scientist. He has never been to the United States.  We are not exactly sure what Smithson had in mind.  Some people think he intended a university. Congress argued about what to do with the money but finally decided to create the kind of museum cum research and knowledge disseminating organization we have today.  It has been a good model. 

Today the Smithsonian consists of nineteen museums, nine research centers, twenty libraries and the National Zoo.   It is affiliated with 170 institutions in a national network.  Most of the buildings are along or near the Capitol Mall in Washington.  About 65% of the funding comes from the Federal government, with private sources, NGOs etc. coming up with the rest.  The Chief Justice of the Supreme Court is the Chairman of the Smithsonian board; the Vice President is the Vice Chairman.  They have 6000 employees and an equal number of volunteers.   The museums are free and each year they get 30 million in person visits and 188 million unique visitors on their websites.  Only 2% of the collection is on display at any time, which is one reason they are digitizing the collections, so that scholars and ordinary viewers can use and enjoy more than can be put in display cases.

I have been enjoying Smithsonian for nearly thirty years.  Because it is free and accessible, you can wander in and out w/o feeling that you have to spend the whole day and see everything there is to see in each of the venues.  The only problem since 2001 has been that there are security lines and not all the doors are open.  I used to just cut through some of the buildings and look at whatever I came across.   That is no longer possible.   It is still nice to wander around.  The Mall is nice in general.  They hold lots of events there and you get Smithsonian Folk Life Festivals every summer.

I wrote a few posts about similar topics.  Milwaukee MuseumSmithsonian goes south & Science changes

Climate change challenges

My first encounter with climate change came when I was a kid in Wisconsin. We talked a lot about the Ice Ages and went on field trips to the nearby Kettle-Moraine State forest, where you could see the physical evidence of the ice age. The last Ice Age, in fact, is named the Wisconsin. It ended only 10,000 years ago. Until then, my native state was covered with glaciers. Then it got warmer and Wisconsin became the green and pleasant place it is, at least part of the year.

The Ice Age created most of our lakes and gentle hills. Glaciers did not cover Southwestern Wisconsin with its long hills and coolies. A coolie is a narrow valley formed by the scouring of melt water from the glaciers. Grand Coolie in Washington is a big example, formed when melt water broke through an ice dam, flushing everything before it from what is now Idaho all the way to the Pacific Ocean. Nothing like that happened in recorded human history.

Human history is a short time. We have just about 5000 years of history, i.e. when records were kept and there was no history in this sense in much of the world until much more recently. This means that our recorded human experience with climate change is very short and we recorded nothing as profoundly important as the rapid global warming at the end of the last Ice Age. But lots happened.

The Sumerian civilization, the people who first invented writing, were probably wiped out by a prolonged drought that lasted a couple hundred years. The Egyptians were driven into the Nile Valley by the encroaching Sahara desert. Mycenaean Greek & Hittite civilizations were destroyed at least partially by “climate refugees,” who moved in from places suffering rapid changes. The Philistines of Bible fame were probably among them.

On the plus side, Roman civilization flourished during the first and second centuries because of a generally warmer climate that pushed the boundaries of Mediterranean style agriculture and lifestyle into Germany and what is now the UK. This happy time ended in the fourth century and the sixth century had lots of especially nasty cool weather that brought with it famine and sickness.

We enjoyed another warm period in the eleventh and twelfth centuries. This was the period of the high Gothic, when European civilization flowered. It was significantly warmer in Europe, producing ample harvest and general prosperity. This ended with the onset of the little ice age. Frosts came earlier and lingered longer.People starved. The Black Death came around this time. While Black Death was not caused by climate change, the more desperate conditions caused by the cooling exacerbated it and hastened the spread.

None of these fluctuations in climate were evidently the result of human activity, but they had profound effects. I cannot point to a situation where climate was the only cause in the flowering or destruction of a civilization, but it was a big contributor to the rise and fall of Rome and the civilization of the high middle ages, mentioned above. There is an interesting speculation about the spread of the Indo-European language group found from India all the way to Ireland. Nobody has been able to find the original “homeland.” The closest many scientist come is Anatolia near the Black Sea. Some have speculated that it is UNDER the Black Sea. In prehistoric times, the theory goes, the Black Sea was much smaller and a fresh water lake divided from the salt sea of the Mediterranean by a narrow land bridge in what is today Dardanelles and the Bosporus. This eroded through, quickly filling the basin with salt water and pushing people up and out in all directions. The relatively rapid desertification of North Africa and the Middle East pushed people into river valleys (the Nile, Tigris and Euphrates) and in that respect contributed to the rise of the first civilizations. It is also important to recall that no climate change in recorded history has been as extreme as the end of the last ice age.

I don’t know if history should be a comfort or a terror when confronting today’s climate change. The earth has been much colder than it is today and much warmer than it will be in the next century with even the direst predictions. However, civilizations have risen and fallen on the backs of changes of smaller magnitude than we may soon experience. The difference is that changes in the past came as a surprise. People in the ancient Middle East may have noticed that game was becoming scarcer and the land drier, but given their short life spans and lack of good record keeping, it fell more into the realm of legend. We will be able to make increasingly accurate estimates of what is likely to happen. Nevertheless, we will be faced with the same choices our ancestors had. We can adapt in place or move.

Human civilization – ALL human civilization – flowered in the Holocene. This was an usually tranquil time in geological history. Some people have advocated that we call our most recent epoch the Anthropocene because it is so influenced by human activity. Certainly future centuries will merit that moniker. We have choices to make. We can look back on our history and earth history and see that it has been a series of upheavals and we have adapted to each of them. This tells us we can adapt to the next and we should do it sooner rather than later.

Bright educational future

We are often told how bad things are. This is good if it makes us strive to be better, but not if it leads to despair. I have been working on education for the last year & I am here to remind you that we have a superb higher education system and it is adapting and getting better all the time. I am particularly impressed by the community college system, which will, after all, help train the bulk of our future labor force.

I was reminded of the Morrill Act of 1862 and the follow up in 1890. You may not have heard of these things. These are among the greatest contributors to America that you have never heard of. or maybe don’t know much about. The others, IMO, are the Northwest Ordinance of 1787, the Homestead Act of 1862 & the GI Bill of 1944. The Morrill Act granted land to states to build universities that would teach useful things like science, mechanics/engineering & agriculture and research the same. Their mission was the Hatch Act of 1887, which established agricultural experiment stations. Our big research universities are land grant. Most are public, the exceptions being Cornell and MIT. But I digress.

I am impressed with the system. I find that it is much better than I understood it was before the visit. My earlier understanding was simplistic and outdated. I still thought in terms of a university or a school as the unit of analysis. I knew that schools created and maintained connections with other schools and the outside community, but what I didn’t really understand was the extent that all these entities have effectively merged. This is why the ecosystem analogy is apt. The parts of schools are not only interacting with other parts and outside actors; they are dependent and cooperative with entities well removed from their own cooperation. It is like the bird that eats berries on top of a tree in interacting with soil bacteria that allow the roots to take advantage of minerals many steps removed.

The coordinating mechanism is a kind of distributed decision making process. All the various actors are responding to the changing circumstances, incentives and opportunities. The mature educational ecosystem provides lots of shared services or at least opportunities that all can use. This makes the power of big institutions less overwhelming and empowers smaller institutions. It levels the playing field when everybody has access to resources that once were concentrated only in well-established institutions.

All this means that we are on the threshold of a new age of higher education. This is the same revolution experienced by big industry in the 1970s and 1980s. That was when the advantage of the big and established organizations eroded. You didn’t need to have in-house services when such things were available by outside vendors cheaper and more efficiently. The education establishment hung on a bit longer providing full services. In fact, the positions of the majors strengthened as customers moved to prestige providers. There were few alternative products and it was hard to unbundle them. The value of the name was strong.

I think this is changing rapidly. Educational wealth has been distributed wider. You can get a great education all over America and sometimes you don’t even have to enter a prestigious university program or a university program at all. The connections are all over the place now.

In my old world, you went through different stages. I remember one book I read called them “boxes of life.” You didn’t skip them and you rarely went back. You graduated HS; some went to college; you got out four years later and went to work for the next thirty or forty years and then retired. You were done with formal education for the most part the day you graduated. Today things are different. You have to keep learning. Students of various ages and occupations are mixing. Now you might go back to school or at least formal training many times during a working life. This education can be delivered in a variety of ways, at a variety of times by a variety of providers. The traditional four-year institution enjoys no advantages and the paradigm that brings people in at the bottom, processes them through a set program and graduates them at the end may in fact be a liability.

The new paradigm is much more customized. No two people take exactly the same coursework. Their needs are not the same. No one institution can satisfy all the needs. The expertise will not be available at any one institution. The expertise may not be available at all. It needs to be created in the process of the interaction of learning and teaching. It is an interesting new world.

My picture is just a big tree in New Orleans. I suppose I could think of a connection, but I just like trees. 

Is tipping your favorite waitress a form of corruption?

A new Harvard study finds a connection between tipping and corruption. Let’s consider the whole field of influence.

Some people get a lot of what they want because they are “charming”. There are lots of components to this and less charming people tend to get annoyed by the success of their more charming colleagues. Socially adept people (this group overlaps a lot with charming) get more of what they want. Good looking people get more than unattractive ones. Celebrities benefit at the expense of ordinary folks. We can all add to this long list. The various gifts tend NOT to be distributed equally. Charming people often tend to be attractive, perhaps because being attractive is related to behavior as well as physical looks. These advantages tend to make them more successful in other areas of life. Is this wrong?

Humans are social animals. We spend most of our time in social webs and are constantly working on way to improve our position or influence others. It is what we do, coded into our genes. Those who don’t do such things are thought to be weirdoes, maybe even psychopaths. Besides these sorts, we ALL care what others think of us. Those who claim they don’t care about the opinions of others – like those who claim they don’t care about money – are often the ones who think about it all the time. (If you really don’t care about something, you don’t talk about it at all. The opposite of love is not hate; it is indifference.)

Let’s get back to tipping. It depends on the cultural context. Canada and India have a similar level of tipping, but Canada is low corruption country and India is very corrupt. The motives are different. In Canada tipping is recognition of good service; in India it is a advance payment for future service.

Some countries automatically add in 10%. In those countries you do not tip beyond that. Don’t let those waiters in France convince you otherwise. I like this idea. It is not a tip for good service, but more of a piece work, i.e. the waiter makes more if he handles 100 customers than he does if he serves only one. That is fair.

In the U.S. I tip just under 20%, i.e. I figure the 20% then I round up to the nearest dollar below that amount so that the credit card bill is an even amount. I used to try to modulate my tip based on the service, but I don’t anymore unless it is extraordinarily good or bad. This is rare. I think if you stay at a hotel that has a free breakfast, you should tip about 20% of what you would have paid. This can lead to a type of favoritism, however. I often stay at a hotel where I get a free happy hour. I leave my 20% tip and I have found that I now get much better quality drinks than I used to.

This brings me to loyalty programs. I am a gold member at a hotel chain and on an airline. This is a sweet deal. That is why I get those free drinks I mentioned above and I get to choose the best seats on my flights. This is very explicit. I get stuff free that others have to pay for because I have behaved in a particular way in the past and the firms hope to encourage similar behavior in future.

None of us wants to be treated “as well as” everybody else; we want to be treated better, i.e. as individuals. This is an inescapable fact of human life. When does it become corruption?

IMO, it becomes corruption when people are giving you things that are not theirs to give. If I offer a tip from my own money, it is entirely my business and not corruption on my part. If you accept the tip and do the same sort of job you would have done anyway, maybe with a little more joy, there is no corruption on your part. The problem comes when we are acting for others. I cannot be generous with the money of others, so if I give you a tip paid for by my employer, this is corrupt. If you grant me favors at the expense of your employer, this is also corrupt.

Things can be very unfair w/o being corrupt. If I own a company and I give you a special deal just because I like you, this is not corrupt. We all try very hard to cultivate relationships that will provide us with exactly this. We call it networking or making connections. It is the biggest part of many people’s jobs. It is the biggest part of the job of people like presidents & CEOs. Once they get the relationships right, many other decisions are very easy.